Customer Service
We thrive to offer the best Customer service possible.If you not completely satisfied with your order, you can return your products to us for a full money back guarantee. Before returning your product, we recommend calling our TOLL FREE number at 1-866-967-4WINE(1-866-967-4946).or email us at info@sousawine.com We will do what it takes to resolve any problems you may have.
Product Quality Control
Before Shipping items to our Customers we will check all Product Valid Dates to ensure that no out of Date products will be Shipped.If any means, a product was shipped with a expired product date a replacement or a credit will be issued to the customer
Out of Stock Items
Due to Late Shipping arrivals from Brasil and Portugal, some products on our website could be out of stock temporarily. If there is an item that you ordered and was not shipped on the original order, we will ship on a later date, at no extra cost. Keep in mind that you only pay for the items shipped.
Perguntas em Portugues
Se tiver alguma pergunta e deseja falar com os nossos socios em Portugues favor de ligar para o numero de telefone 1-650-967-4461. Obrigado.
To obtain the status of an order, enter the confirmation number and click Go!.
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